Amazon Account Reinstatement

Yes, we offer a number of guarantees that confirm our reliability and protect our clients:

1. Registered Company in the USA
   We are a legally registered company in the United States with all the necessary legal attributes, including a bank account, payment gateways, and tax status. This means we are not a “gray area” contractor with no legal obligations.
2. Operating Since 2021
   We’ve been operating steadily for over 3 years, specializing in Amazon-related services. This is a long-standing track record in an industry that does not tolerate mistakes.
3. Transparency and Public Presence
   Our team members have open profiles, the company’s history is public, our real faces are visible, and our social media channels are active — we don’t hide behind avatars or fake accounts.
4. Proof of Service Quality
   We have dozens of positive reviews on Trustpilot (https://www.trustpilot.com/review/mrjeff.co) and Google Reviews. Feedback cannot be deleted from Trustpilot by the business — this confirms the authenticity of the reviews. You can view them upon request.
5. Financial Guarantees via Payment Systems
   We accept payments through:

• Credit/debit cards via Stripe and Square
• Buy Now Pay Later via Afterpay
• Wire Transfer / ACH / SWIFT
• Payoneer / Wise / Cryptocurrency

All of these systems give clients the right to file a chargeback if the service is not delivered. In this way, the payment systems themselves act as financial guarantors.

6. Clear Terms of Cooperation
   Each package clearly outlines the scope of services, timelines, result guarantees (or refund conditions), and confidentiality terms.
7. Reputation in the Industry
   We’ve been active in the Amazon space since 2016 and have extensive experience in building, scaling, and reinstating accounts in various situations — including suspensions, appeals, and complex verifications.
8. We Sign a Contract
   We sign a formal agreement to ensure transparency and mutual responsibility.

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We cannot legally guarantee 100% reinstatement of an account, as the final decision always lies with Amazon. However, we are confident in the quality of our services and rely on a statistically proven track record of dozens of successful appeals, even in complex cases.

The likelihood of success depends on several key factors:

1. Appeal History: If the client has previously submitted multiple template-based or weak appeals, this may complicate the review process.
2. Type of Suspension: We have higher success rates in cases related to invoices, intellectual property, dropshipping, or verification — compared to cases involving fraud, fake documents, or repeated violations.
3. Account Health: The better your account metrics and the fewer complaints you've received, the higher the chance of a successful appeal.
4. Response Time: The sooner a client reaches out after suspension, the easier it is to resolve the issue.

We apply a personalized approach: analyzing each case, preparing a custom appeal packet, and escalating through all available levels if necessary. In case of failure within the selected service package, we typically offer free resubmissions or partial refunds, depending on the agreed terms.

We don’t make unrealistic promises — we take a professional approach to maximize your chances of success.

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We offer partial refunds, but the terms depend on the service package selected:

• Full Reinstatement Package (comprehensive support until reinstatement): We provide a guaranteed 50% refund if we are unable to successfully reinstate your account after completing the full service cycle — including all stages of appeals, escalations, and communication with Amazon.
• Appeal Letter Only Package: Refunds are not available, as the service is considered complete once the finalized appeal packet is delivered to the client.

We always operate with full transparency: the terms are clearly outlined before payment, and we inform the client about all risks and the limitations of our influence over Amazon’s final decision.

Our refund policy is not a marketing tactic — it represents our real commitment to delivering high-quality, accountable results.

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Providing access is not mandatory, but it is strongly recommended to achieve the most effective and fastest results.

We typically request limited access via User Permissions, which allows us to:

• View the necessary information about the account’s current status
• Review the suspension reason and complaint details
• Submit appeals without needing access to your personal login

Benefits of granting access:

• Faster identification of the true cause of the suspension
• Ability to submit appeals promptly, without delays
• Reduced risk of errors that often occur when clients manually transfer information

Alternative:
If you choose not to grant access, we can still work based on the information and screenshots you provide. However, this may slow down the process and could reduce the chances of a successful reinstatement if the data is incomplete.

In any case, we do not request access to financial or sensitive personal information, and all work is conducted under a strict confidentiality policy.

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Yes, even if your account was suspended over four years ago, there is still a real chance of reinstatement.
We have successfully reinstated “aged” accounts, including those that were suspended for several years.

We take an individual approach to each case, analyzing:

• The history of previous appeals (if any)
• The type of suspension (Policy, Related, Inauthentic, etc.)
• The current status of the account in Amazon’s system

Our position: even old cases have a chance of success if the appeal strategy is properly built. We know what arguments and documents matter in these situations.

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