FAQ

Get quick solutions to common problems and find helpful tips for your interactions with Mr. Jeff. If you can't find what you need, please contact us.
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Do you have any guarantees?
We have entered into an agreement with Stripe, which acts as a guarantor. They hold the funds until we provide the service, and you can easily refund your money through Stripe if we fail to deliver the service.
Amazon Account Reinstatement
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Do you guarantee reinstatement?
We cannot control Amazon's decision, but we are confident in our services. The likelihood of success depends on various factors, including previous submissions, account health rating, and blocking level.
Amazon Account Reinstatement
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Do you offer refunds?
For the Full Reinstatement package, we offer a 50% refund if we are unable to reinstate your account successfully. For the Appeal Letter Package, we do not offer refunds.
Amazon Account Reinstatement
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Would I have to give you access to my account?
While it is not required, it's better if you grant us user permissions to access your account, but only those necessary to provide you with the desired result. If you choose not to share access, the process may take longer, but we can still process your reinstatement.
Amazon Account Reinstatement
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My Amazon seller account has been suspended for more than four years, do I still have a chance to appeal the suspension?
Even if your Amazon seller account has been suspended for more than four years, there is still a chance that we may reinstate your account. We have successfully solved similar cases numerous times before. Please reach out to us, and we will make a decision regarding your issue.
Amazon Account Reinstatement
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How long does it take to get reinstated?
On average, we require up to 48 hours to prepare and submit an appeal or provide the Appeal to you if you choose the Appeal Letter Package. After that, the amount of time it takes to get reinstated is dependent on Amazon representatives. For the Full Reinstatement package, we submit six appeals to Amazon.
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How to make payment?
We have three payment options: - Wise - Pay by card (Stripe) - Crypto (USDT) - Payoneer - World Transfer
US Amazon Account Registration
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Can I try to open an account again after an unsuccessful attempt?
Yes, there are a few options: - Identify the problem and appeal for re-verification. - Submit a new application with a new address, phone number, email, and contact person (passport used for account registration).
US Amazon Account Registration
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Are there any limitations or additional difficulties for non-residents in registering an Amazon account?
Yes, this account will have lower status, lower immunity to blocks and reviews, fewer available brands and categories "out of the box," and no access to Amazon loan systems. If a person is a non-resident, it is better to open a U.S. company and register an account under it to avoid any restrictions, even if the contact person is a non-resident.
US Amazon Account Registration
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How do you avoid deactivation?
We conduct active preparation before each registration. We deploy a server for registration and account transfer, creating a cookie history. Simultaneously, we collect and prepare documents according to Amazon's requirements. According to our experience, we fill out the registration form and wait for confirmation. After that, we provide access to the dedicated server to the client.
US Amazon Account Registration
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Why a separate IP address, fingerprints, etc.? Why can't I use my own IP address, fingerprints, etc.?
If you haven't created any Amazon accounts before, you can use your PC. However, when we go through the registration process, we don't have access to your PC for security reasons. Moreover, having an account on a VDS (Virtual Dedicated Server) is secure in the long run because your PC might change, or you might buy a used device, log in, and it might have been previously used to log into another PC, increasing the likelihood of the account being blocked or even stolen. With VDS, all your data is protected on a dedicated server.
US Amazon Account Registration
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How will you provide all the mentioned above?
If you purchased an all-inclusive package, the entire process is handled on our end. We have a streamlined process that allows us to start the registration process quickly. We prepare tools such as: - Email registration (gmail) - U.S. phone number ($2 per month) - Dedicated server ($15 per month) - Unique static IP ($5) - Installed anti-detection browser on the dedicated server ($5 per month) - Cookie parsing - U.S. office address registration ($35 per month) - Company registration - Bank account registration All these components will be set up on the VDS server, and after completion, we will simply provide you with access. It's important to note that we use various third-party services to ensure the entire registration process, each having its own monthly subscriptions that we are not directly involved with.
US Amazon Account Registration
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How can I be sure that you won't steal my access to VDS?
Access to the provider's admin panel will be registered with your personal email, which we will not know. Therefore, you can change the server password at any time.
US Amazon Account Registration
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How does VDS work, and how do I "care for it" after the account is fully under my control?
VDS is like a regular Windows PC, but it's located somewhere in a data center. You can access your remote PC using the IP address, login, and administrator password through an RDP client. In terms of maintenance, all you need to do is monitor the balance; it costs $15 per month for regular power.
US Amazon Account Registration
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More about financial programs; how do you assist in partnerships?
Regarding Amazon Lending programs, it is an automated system for lending to Amazon sellers registered in the U.S. After successful sales in the first months, Amazon will invite you to the program, and based on your sales, it will offer one or several programs. It could be Amazon's own lending program, the Lendistry bank, or Goldman Sachs, where applications are submitted on their websites in partnership with Amazon.
US Amazon Account Registration
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What brand and category limitations are being discussed?
There is no specific classification of which brands are available and which are not, depending on the country of registration. However, there are significant limitations on the number of brands and categories. From experience, it can be said that it's approximately twice as much compared to accounts registered outside the U.S.
US Amazon Account Registration
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If I already have an account registered with my data, can you help me avoid related issues?
Yes, we can open a company for you in the U.S. and set up an account. In this case, the account will be under the company, where the main beneficiary will be the company. The company itself will be in a state with a closed registry, so Amazon won't find out the real owner of the account, and it won't link you to your account. The key is never to open (log in) to both accounts from the same PC. However, you need to provide a contact person whom we have to specify during registration, and it should be someone who has not been involved in registration attempts before (successful or not)
US Amazon Account Registration
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How to avoid deactivation due to related accounts?
- Do not use a PC that has had any contact with Amazon. - Do not use documents and data (statements, passport, cards, bank statements) that were used for registration attempts. - Do not use an IP or VDS that has already been used for these purposes.
US Amazon Account Registration
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Why is self-registration risky
Due to the red flag system. Even if you prepare all the documents correctly but don't know how to fill out the application, you may end up not getting verified. Most people don't have addresses to receive the envelope for verification from Amazon. Preparing documents and checking them for compliance with Amazon's requirements is a very complex process.
US Amazon Account Registration
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How can I receive letters from Amazon at a physical address?
We will register an address for you with a third-party service (it's a paid service), and you will have your unique office in the U.S. to receive letters, products, packages, or returns from customers (a mandatory requirement from Amazon for selling in the U.S. to have an address for automatic returns).
US Amazon Account Registration
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Who and why needs the service of registering a seller account in the U.S. on Amazon?
This service is for those who want to scale but are not confident they can independently go through the registration, those who do not want to risk getting related, and those who want a turnkey service - pay and get a complete set of tools for trading. It is also for individuals who want to sell on Amazon but do not know how to navigate all the registration and preparation processes. Additionally, it's for those who have attempted self-registration and received a rejection.
US Amazon Account Registration
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Who definitely cannot use the Amazon seller account registration service?
Those who cannot provide the passport of the contact person for whom the Amazon account is to be registered. In cases where it is no longer possible to register an account for the person, either because the person already has an account, or there have been unsuccessful attempts to do so.
US Amazon Account Registration
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I have an account as an individual. Can I register another account for a company?
Yes, but you need to register the company in your name, and the account should be registered to a unique contact person; your passport will not work. However, you will be the beneficiary because it's your company, and the Amazon account and bank account are registered under this company.
US Amazon Account Registration
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What specific documentation requirements does Amazon have for account registration?
- The document must be in English. - It must be notarized if it is not in English. - There must be a statement (in English) not older than 60 days confirming the physical address
US Amazon Account Registration
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How does the video verification process work?
Amazon sends a letter stating that to complete the registration process, you need to undergo video verification of your account. Amazon wants to ensure that the documents submitted during the registration application match the person (contact person) for whom the registration took place. The process takes 15 minutes, during which Amazon asks basic questions such as name, show your passport, where you are, whether you personally went through the registration, etc.
US Amazon Account Registration
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Is there a guarantee of a refund, and under what conditions will a refund be issued?
We refund the money if we fail to achieve a successful result on the third attempt.
US Amazon Account Registration
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Are there any possible unforeseen additional expenses not included in the service package?
Yes, all additional expenses are the costs of third-party services that we connect for you and that you will use after the successful completion of the process. - U.S. phone number ($2 per month) - Dedicated server ($15 per month) - Unique static IP for the anti-detection browser ($5) - Anti-detection browser on the dedicated server ($5 per month) - U.S. office address ($35 per month)
US Amazon Account Registration
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Terms of service for Amazon account registration & LLC company registration.
- Services are provided on a prepayment basis. - The purpose of the Seller Account registration service is an attempt to register a new seller account on Amazon by preparing necessary documents and submitting an application. - The client must provide a valid passport of the contact person and other data for the registration of the Amazon account, which has not been used for registration before. - In case of unsuccessful registration of the Amazon account on the fourth attempt, the fee for the account registration service will be refunded. - The cost of company registration and a bank account is non-refundable since these services are considered successfully provided (except for the All-Included plan). - Any additional expenses not included in the service package (e.g., costs for third-party services) are not covered by the service package and are paid separately to the service provider. - Services are provided exclusively for clients who are not citizens or residents of countries restricted for registration.
Company LLC Registration
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Why do you open a company specifically in the state of Delaware?
Delaware is optimal for Amazon business as there is no state tax, and company registries are closed, meaning ownership details are not visible.
Company LLC Registration
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I want to register a company in Florida; I have an address there (or in another state without state taxes).
Suppose you have specific preferences for opening a company in any other state. In that case, we can provide this service, but the cost will vary due to different processes and timelines in each state.
Company LLC Registration
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What problems may arise during the company registration process?
a. The registration process may take longer due to the state secretary's workload. b. The chosen company name may be unavailable, requiring an alternative. c. Delays may occur in obtaining an EIN due to the current tax season, taking one to three months.
Company LLC Registration
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What taxes need to be paid after company registration?
a. The tax percentage depends on the net profit amount; higher profit incurs higher taxes. b. Franchise Tax of $300 needs to be paid annually in Delaware. c. BOI report must be filed within 30 days after opening. d. For non-U.S. residents, a federal report must be filed with the IRS if desired
Company LLC Registration
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What documents will I receive?
a. LLC Formation (received from the state in approximately one week) b. EIN# screenshot (received immediately) c. EIN Notice (approximately 1 month) d. Operating agreement (can be created immediately as part of the document package)
Company LLC Registration
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Is my signature required?
No, your personal signature is not required; we will handle everything for you to save time.
Company LLC Registration
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I have an address in another state. Can I open a company in Delaware with a U.S. address?
a. A Delaware address is still required for the registered agent responsible for your company in the state. b. Your address in another state can be used as the mailing address for the Delaware company.
Company LLC Registration
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Is a U.S. phone number required?
Yes, it is mandatory. If you don't have one, we can guide you on where to purchase it.
Company LLC Registration
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How is the company type and state chosen?
a. The company type is chosen for optimal taxation for non-U.S. residents, with a single-member LLC being the most advantageous. b. Delaware is chosen because of closed company registries, providing privacy for Amazon entrepreneurs.
Company LLC Registration
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Can clients choose the state for their U.S. company, and how does this choice affect their Amazon seller account in the future?
Yes, any state can be chosen; the state does not matter for opening an Amazon account.
Company LLC Registration
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What reports do I need to file as the company owner in the future?
a. Franchise tax - annually b. BOI report - immediately after company opening c. Personal tax return - if you will be filing in the United States
Company LLC Registration
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What are the advantages of registering bank accounts, cards, etc., with you?
No, your personal signature is not required; we will handle everythinOne of the most important advantages is that your company will have an office address, not a registrar's address. Having the same address for your U.S. company, bank account, and Amazon account reduces potential future issues significantly. Price: Registration for non-residents is $1500. Bank account from $400, and Amazon account from $500, making a total of $2400 independently. In our case, you get the company, account, account, supporting documents, all our experience and understanding of the system, tools for secure work, for $999g for you to save time.
Company LLC Registration
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Do you submit all documents yourself, or do you just advise on how to do it?
We submit them ourselves.
Company LLC Registration
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What is the advantage of registering an LLC?
The account will be U.S.-based with all associated benefits (restrictions, financing, anonymity). Limited legal liability: As a business on Amazon, you are not personally at risk; only the company is at risk.
Company LLC Registration
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Can an account be registered with non-U.S. data, for example, a company registered in another country, a bank account, etc.?
Registration can be done with your data, but it significantly reduces the success rate.
Bank account
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What is the probability of opening an account?
The probability is 70%, but you need to check the list of countries with restricted registration. Currently, we cannot open accounts for founders residing in the following countries: Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Botswana, Burundi, Central African Republic, Congo, Democratic Republic of the Congo, Cuba, Haiti, Iran, Iraq, Kosovo, Macau, Mali, Mozambique, Myanmar (Burma), Nigeria, North Korea, Lebanon, Liberia, Libya, Nicaragua, Pakistan, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically Kherson, Zaporizhzhia, Donetsk, Luhansk, and Crimea), Venezuela, Western Sahara, Yemen, and Zimbabwe.
Bank account
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Why choose Mercury or Payoneer?
Mercury is ideal for servicing accounts on Amazon, meeting the same standards as required by Amazon. Amazon verifies Mercury much more frequently than Payoneer or Wise. Payoneer is a payment system, while Mercury is almost a U.S. bank.
Bank account
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Can I open an account with Wise instead of Mercury?
Firstly, when registering a client company, we immediately register Mercury. If there are issues in countries that do not accept Mercury, we will use Payoneer/Wise/Revolut (Blank B)
Bank account
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What to do if Mercury and Payoneer are rejected?
(This rarely happens, but in such cases, we need to ask the client some questions during the registration process.) Questions: - Have you ever registered an account on Amazon (for yourself, relatives, friends), or assisted someone in doing so? - Do you manage or own any Amazon account currently (regardless of the registered user of that account)? - Which country's passport will you provide for registration? - Have you applied for registration in services such as Amazon (seller and buyer), Mercury, Brex, Payoneer, Wise (TransferWise), Revolut?
Bank account
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I only need an Amazon account and a company; I will open the bank account myself as I work in a bank. How much will this cost?
$599
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